The UIA will mail you a monetary determination. When there is an issue, a situation, or condition that affects the claimant’s benefits rights, the UIA must investigate. This is called a non-monetary issue.For those claims with open non-monetary issues, it generally takes about two weeks from the time the issue is detected to determine whether a claimant qualifies for benefits. “There’s a little form that will be presented that you can fill out, and we’ve got a team dedicated to those issues,” Gary said.The Help Me Hank team has been answering common unemployment questions for weeks, but many are still reporting issues filing or receiving payment.“We’ve quadrupled the amount of [staff], and we’ve put them either on the phones or to address the technical issues,” Gray said. Because of the high volume of claims as a result of COVID-19, it could take longer.
Apply for Unemployment File online:File your unemployment claim online through the Michigan Web Account Manager (MiWAM). Previous: Q&A: Michigan unemployment agency answers questions about issues applying for benefits “We’ve quadrupled the amount of [staff], …
“Just keep checking the website to see if we’ve whether or not we’ve been able to get through it.”Gray said the UIA team is working around the clock to address claims.Gray said your best option is to send a web message though the system, but he said it takes days to get through those messages.“We’re gonna get you paid, but unfortunately, there’s nothing they can do at this point to make it go faster.”There can be several circumstances which your claim will close. If UIA needs more information from you, you will be contacted.Typically, a non-monetary issue means that the claimant certification was accepted but is not yet payable because there’s an issue that needs to be reviewed first. Employees need to use the UIA’s daily filing schedulebased on their last names.
Help Me Hank held a live Q&A with a director from the Michigan Unemployment Insurance Agency on Steve Gray, director of the UIA, said technical issues have been resolved, but some are still getting locked out of their accounts. There is no reason to take further action until you receive the instructions.
The UIA says about 5-8 percent are having trouble.
To read the Notice of Determination letter in MiWAM, go to the Determination Status tab and click on the blue 'Letter ID' link to the left.To submit your protest/appeal in MiWAM, click on the blue ‘File Protest/Appeal’ link on the far right and type an explanation of the reason(s) why you disagree with the decision.
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FOR EMPLOYEES . Michigan Unemployment FAQ Click on the links below to find answers to all your questions about Michigan Unemployment.
He also authors the Morning Report Newsletter. He works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off metro Detroiters.Ken Haddad is the digital content manager for WDIV / ClickOnDetroit.com.