Customer Service: Email: customerservice@farfetch.com.
'farfetch' and the 'farfetch' logo are trade marks of Farfetch UK Limited and are registered in numerous jurisdictions around the world.© Copyright 2020 Farfetch UK Limited. WORST customer service experience and very poor communicating willingness to solve with a lost package. We do not have a buying department and we do not buy stock directly from brands.Sign up for exclusive early sale access and tailored new arrivalsTo opt out, click Unsubscribe at the bottom of our emails.If you change to another destination from China Mainland and need to login again, please use your email. There is also an online contact form and a good FAQ section. For further updates and assistance, you head over to the online customer service. You'll also get access to app-only Farfetch promo codes and sales. We do not have a buying department and we do not buy stock directly from brands.Farfetch UK Ltd Do you agree with Farfetch’s 4-star rating? Your deliveries may take longer than usual to get to you, but don’t worry — you’ll receive a confirmation email as soon as it’s shipped. We’re committed to our customer promise all year round, however during the sale period you might experience higher waiting times from our Customer Service team. In the meantime, take a look at our FAQs to see if your answer is there.We’re committed to our customer promise all year round, however during busy periods like holidays, sales and special campaigns you might experience higher waiting times from our Customer Service team. Your deliveries may take longer than usual to get to you, but don't worry — you'll receive a confirmation email as soon as it's shipped. You can call the Farfetch customer service team on +61 488 839 167 from Monday to Friday, between 9am-6pm AEST. We’re committed to our customer promise all year round, however during busy periods like holidays, sales and special campaigns you might experience higher waiting times from our Customer Service team. Want to get in touch with our teams? You are currently shipping to Australia and your order will be billed in Our Customer Services team is available Monday to Friday 8am-11pm and Saturday to Sunday 9am-9pm EST - if you contact us outside of these hours it may take us a little longer to respond to your enquiry.Our Customer Services team is available Monday to Friday 9am-6pm AEST - if you contact us outside of these hours it may take us a little longer to respond to your enquiry. Shop the latest designers & brands from one platform. Shop the latest men's designer clothing in one place. You may also speak to our customer service team by calling +1 (213) 375-0858 or +44 (0) 20 3750 1250. All rights reserved. Scroll down for more details. 'farfetch' and the 'farfetch' logo are trade marks of Farfetch UK Limited and are registered in numerous jurisdictions around the world.© Copyright 2020 Farfetch UK Limited. Your message has been received and one of Customer Service representatives will get back to you shortly.We aim to respond to enquiries within 24 hours, however, during sale periods we may take a little longer getting back to you. Farfetch offers the greatest selection of designer fashion for men and women in Australia. I purchased one US$616.25 Issey Miyaki dress on March 15th, 2020 and the package was shown delivered in UPS tracking status on March 19th while I sat home the entire time for COVID-19 Stay-in-Shelter order but I actually NEVER received the package. Thisonline store was founded in 2007 by Jose Neves who wanted a global platform for all sorts of luxury brands.