There are plenty of other stock image companies – avoid Shutterstock.
Just check their Facebook page. Conning people into signing up for 'auto-renew' without making it obvious that they'll take money from you automatically is SHADY, SLIMY AND EDGING ON FRAUDULENT AND YOU KNOW IT. Discrepancies in purchase charges are explained away as 'technical glitches too complicated to explain'. Auto renewed my plan and cancellation fee is $40.00!!!! "Keep your plan and ensure that Auto Renewal is off when you enter the final 30 day period of the current plan. " The CEO even tweeted something controversial, something like "if the contributors don't agree with the new system ($0.1) per download just leave the platform and sell the images yourself" However, the fact they have made us all so angry means that thousands of us contributers have pulled our portfolios of thousands and thousands of images off Shutterstock which means their choice of images has now been massively compromised. In May this year, I subscribed Shutterstock trial subscription, and they offer 10 free images for the trial. They are slushing prices and lowering commission % for most of contributors. When you cancel it then you need pay more expensive than normal price. I contact Your customer service on August 2nd and ask them if they can turn off auto-renewal, and they explained to me that they can't because of the terms. So unfortunate because contributing photographers really do upload quality images. But they deducted 24 euro without authorization. This is modern slavery. Cloud storage access—Cloud storage continues until the end of the billing cycle. I couldn't believe that kind of cheating policy made by Shutterstock! To cancel your subscription, turn off the automatic renewal setting in Autodesk Account and your subscription will stop at the end of the current billing cycle.
They have cut contributor's pay to an unacceptable low, a 50% cut for most people overnight. They clearly do not care about the people who make them money. To disable auto-renewal, please follow the instructions below, based on the device you used to purchase.You can access Google Play subscriptions through the Lumosity app:Or on a browser, via Google Play:For more detailed instructions, go to For more detailed instructions, go to If you're on a computer with iTunes installed, or if you're on Safari on an iOS device, gIf you are not sure whether you have successfully turned off auto-renewal, please If you need assistance or would like confirmation that your account is cancelled, If you would like to request a refund, read our It is not transparent. That's fine if you don't care and you're just looking for a good deal. What we get since june is 0.34$ per video. Your experience can help others make better choices. Poor customer service. I'm contacting their support team and these are the replies i received. You need a paper trail, and the only evidence of your problem was a fairly detailed letter to the agency, which, though reasonably polite, was not concise. | Read 261-280 Reviews out of 314
[update - positive outcome] Shutterstock Trial is SCAM - Auto-renewal with lock-in [update] After a very robust email discussion with Shutterstock they decided to cancel my subscription without the ridiculous cancellation fees. I tried so many online free trails thing, after the trial if I like the service I continued. One person who claimed to be the top of their management team also argued with me about the dates of the current pandemic! Join the 314 people who’ve already reviewed Shutterstock. I wish I did a lot sooner! I quit. Continued to take money from my account without authorisation, they make it very hard to cancel. Staff do not have good English. The best stock agency with millions of premium high-quality royalty-free stock photos, images, illustrations and vector art at affordable prices.
Apparently they don’t offer refunds on auto renewal … worst company, rip off And clients pay Shutterstock for 4k stock footage 50-150$. However they'll likely remove your comments and block you if you speak out about it. If you would like to request a refund, read our refund policy and if eligible, go to our refund request form. Therefore you're far better off going elsewhere as almost all of us still sell our photos, videos and graphics on the other stock sites. Since I don't have so much need for such a large number of photos at this moment, we were discussing some other options, and we found it finally - I decided to pay a cancellation fee and choose a cheaper plan with only 10 photos a month. Most Lumosity subscriptions are set to auto-renew, so that your training isn't interrupted.