Estimated fix date is June 3..@CenturyLinkHelp I have 10 PEOPLE NOW ON HOLD TRYING TO GET THROUGH TO YOU NO ONE ANSWERS NO ONE HELPS YOU CONTINUE TO SAY SOMEONE WILL BE WITH YOU SHORTLY!!!!!!! No internet, can't work to get paid to pay you guys! Don’t you think that’s a bit extreme? Nancy (@angelos972000) reported 6 minutes ago @Xfinity missed the mark with customer service today! Unplugging modem doesn’t work. Send your complaints or troubleshoot here:Hi there, sorry for the ongoing issue!! -BBI'm really sorry to hear about the issues your call center is having. However, while commuters tend to hit traffic going to and from a nine-to-five job, internet users usually see slowing in the evenings after everyone gets home. Some ISPs offer different types of connection technology.For instance, many ISPs who offer slower digital subscriber line (DSL) internet on their lower-tier packages also offer faster fiber-optic internet on their higher-end packages. @comcastcares Is there an internet outage in my area? Comcast offers cable television, internet and home phone service. It’s been almost 3 HOURS NOW!!! I’m about ready to cancel. Another possible explanation is that your household may be attempting to use more data than your equipment can handle. @Xfinity you made a mistake and added an adapter to my bill for $6.50 per month that I never even had. Keep in mind, it goes down always around the same time, but never predictable in terms of days. Simply having more bandwidth won’t do much to decrease slowing caused by traffic. I’ve spent so much time on the phone and have been cut off 3 times and my issue never got resolved. @jillonair I woke up to a text from Xfinity saying my neighborhood had an outage...had to drag my *** into the office today. Of course internet comes back up while on hold.
Internet was down for 6 hours today. His education and experience make his writing easy to understand, even when covering complex topics. @Xfinity I’ve been a customer since 2001, and I’m having the most frustrating experience. With an arena full of people using the network in a concentrated area, the network can slow to a crawl.
If you decide to replace your equipment, we have lots of Plan ahead and download your entertainment in the wee hours of the morning. On the other hand, switching to a major ISP with a better network that can accommodate all the traffic may help. Internet crashes at least 5x per day. If you would like to pm me your account information, I would be happy to take a look! Get more from your internet.Stay updated on the latest products and services anytime, anywhere. Service was restored shortly before 1 p.m. in parts of Saline. Still, customers remained without service early Saturday afternoon.
Comcast's internet customers in Saline were without service Friday night and Saturday morning. Please know that we're here for you if you have any other questions. Thanks for responding and the help. If you have any tips or frustrations you wish to share, please leave a message in the comments section!Having issues?