Modell’s Sporting Goods® assumes no responsibility for errors caused by incorrect member information or use of lost or stolen cards, or any inaccuracy of account information.
You can call Modells Sporting Goods at (212) 822-1000 phone number, write an email, fill out a contact form on their website www.modells.com, or write a letter to Modell's Sporting Goods, 498 Seventh Avenue …
In the event that an MVP® Award Certificate is issued in error, or when points have not been officially earned, the Award Certificate may be revoked at the discretion of Modell’s Sporting Goods®.The Plan and benefits are offered at the sole discretion of Modell’s Sporting Goods®, which reserves the right to alter or change any feature of the Plan, including without limitation the accrual or redemption criteria, and to cancel, discontinue, terminate or temporarily suspend the Plan, or any aspects thereof, at any time without notice. MVP® points are void if sold or exchanged for cash or other consideration. Our team is eager and able to help you, but please be aware that hold times have increased slightly as we help our customers affected by COVID-19.
In response to the pandemic, our associates are now working from home and adapting to this new environment.
Send us a message via Secure Message Center, or call Customer Care at 1-855-334-3686 (TDD/TTY: 1-888-819-1918). Modell’s Sporting Goods reserves the right at any time without notice to audit any MVP® account(s) for compliance with the rules and regulations.MVP® points are not transferable, have no cash value and are not redeemable for cash. No points are issued on exchanges.
You may be on hold longer than usual.
Join today and start earning 5% back on every Modell's purchase! Failure to use MVP® card for returns, (or linking your MVP® number for modells.com returns) may result in revocation of Membership.As you earn points, they will be added to your account and will be reflected on your personal point statement printed on in-store Modell’s Sporting Goods® receipts (modells.com website receipts will not reflect points but will be reflected on subsequent in-store receipts following your next in-store purchase). Join today and start earning 5% back on every Modell's purchase!MVP members can receive special birthday offers and promotions We appreciate your patience. Modell’s Sporting Goods® reserves the right to deny or revoke Membership in the Plan and/or to deny benefits in the Plan at any time for any reason including without limitation any event of fraud, abuse of privileges or violation of the Plan rules and regulations. Award Certificates can not be used for purchase at the modells.com website.
Any denial or cancellation of Membership may affect future eligibility for MVP® Membership. In response to the pandemic, our associates are now working from home and adapting to this new environment. Modell's Sporting Goods is America's oldest, family-owned and operated retailer of sporting goods, athletic footwear, active apparel and more. Award Certificates can only be used on purchases subsequent to the issuance of the Award Certificate.If there is no activity in your MVP account for a period of 12 months all of the points in your account will be forfeited and cancelled without notice. The interpretation and application of the policies, procedures and awards of the Plan are in Modell’s Sporting Goods® sole discretion and determination, which in each case shall be final and conclusive. Award levels are subject to change without notice to member. Features of this Plan are void where prohibited by law.These rules and regulations set forth all of the terms and conditions of the Plan, and Modell’s Sporting Goods® has no obligations with respect to the Plan beyond those described herein. You may be on hold longer than usual.